Shipping & Returns
Shipping Policy
At Golden Valley Silk Florals, every arrangement is thoughtfully designed and one-of-a-kind. Because our pieces vary in size, shape, and delicacy, we take extra care to ensure they arrive exactly as intended.
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For this reason, we do not offer standard shipping directly through our website.
If you would like an item shipped, we’d love to assist you personally. Please call us at 479-313-3134 to place your order.
This allows us to:
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Discuss the specific arrangement you have in mind
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Select the best packaging to protect your piece
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Provide an accurate shipping quote based on your location
Our goal is to make sure your arrangement arrives safely and beautifully—just as it left our hands.
Thank you for trusting us with something so special.
Return & Exchange Policy
At Golden Valley Silk Florals, we take pride in the quality and craftsmanship of our premium silk floral arrangements.
Due to the nature of our products, all sales are final. However, if your order arrives damaged due to shipping, please contact us within 48 hours of delivery and we will gladly work to resolve the issue.
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To report a damaged item, please email terri@goldenvalleyflorals.com or call Golden Valley Silk Florals at 479-313-3134.
Please note:
*Colors and designs may vary slightly due to the handcrafted nature of our products.
*By purchasing from our store, you acknowledge and agree to these terms.